Microsoft Dynamics® CRM Training

How to Configure the Voice of the Customer Solution

Video Details

This one-minute video will detail how to configure the Voice of the Customer solution in Microsoft Dynamics 2016. Step-by-step instructions will walk you through it quickly!

Video Summary
Welcome to this one-minute video on configuring the Voice of the Customer Solution in Microsoft Dynamics CRM 2016. First, make sure you've downloaded the Voice of the Customer solution - if you haven't, take a look at our one-minute How to Install the Voice of the Customer Solution video. If you've already installed it, log in to CRM to get started configuring. Click the menu icon, choose Settings, and click Customizations. Click Solutions, then select Voice of the Customer. Check the box to agree to the terms and conditions. Click Enable Voice of the Customer. Once enabled, you can begin creating Voice of the Customer surveys. Watch our 1 minute video "How to Create Voice of the Customer Surveys," to learn more. Thanks for watching this video by xRM.

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