Microsoft Dynamics® CRM Training

How to Create Voice of the Customer Surveys

Video Details
This one-minute video demonstrates the basic process for creating Voice of the Customer surveys in Microsoft Dynamics CRM 2016. Keep in mind that you must install and configure Voice of the Customer first.
Video Summary
Welcome to this one-minute video on creating Voice of the Customer surveys in Microsoft Dynamics CRM 2016. First, make sure you've installed and configured the Voice of the Customer solution - if you haven't, take a look at our one-minute videos to learn how. Then, upload images for your survey, design a theme, and plan your survey. Next, create a new survey by navigating to Voice of the Customer, then Surveys, and clicking New. Fill in at least the required fields, denoted by the red asterisk. Click Save and Close when finished. Thanks for watching this video by xRM.

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