Microsoft Dynamics® CRM Training

An Introduction to CRM 2013 Course

Watched Passed Highest Score Video Brief Description
New User Interface This lesson details and demonstrates the new user interface enhancements made to Microsoft Dynamics CRM 2013 and Dynamics CRM Online.
Process Flow This lesson details and demonstrates the Business Process Flow feature in Microsoft Dynamics CRM 2013 and CRM Online. Business Process Flows illustrate all of the steps of business processes and guide users towards completion of those processes.
Portable Business Logic In this video, we will cover the power that portable business logic can bring to your organization in Microsoft Dynamics CRM 2013.
Yammer and CRM This lesson details and demonstrates Yammer enterprise social media integration with Microsoft Dynamics CRM 2013 and Dynamics CRM Online.
Additional Features This lesson covers several new features of Microsoft Dynamics CRM 2013 and Dynamics CRM Online, including auto-save, quick create, quick view forms, actions, real-time workflows, and form experience in outlook.
What's New in CRM 2013? Learn the basics of some of the new features in Microsoft Dynamics CRM 2013 and the Fall '13 Release of Dynamics CRM Online.