Microsoft Dynamics® CRM Training

Increasing Sales Productivity Course

Watched Passed Highest Score Video Brief Description
Creating Productive Personalized Dashboards This lesson demonstrates how to plan for and create a personalized Dashboard in order to drive productivity in Microsoft Dynamics CRM 2013 and Dynamics CRM Online.
How to Create Productive Sales Goals In this lesson, learn how to create productive sales Goals in Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online.
Productive Business Process Flows In Microsoft Dynamics CRM Online and Dynamics CRM 2013, a Business Process Flow is represented by a bar across the top of an entity form, such as a Lead or a Case. The business process Flow contains “Stages and Steps.”
Productive Dashboards and How to Use Them This lesson serves as an introduction to Dashboards in Microsoft Dynamics CRM 2013, explaining what they are and how end users interact with them.
Productive Sales Goals In this lesson, we discuss how Goals can be used to manage expectations and drive sales productivity in Microsoft Dynamics CRM 2013 and Dynamics CRM Online.
Productive Workflows This lesson introduces the concept of the Workflow, a type of “Process” in Microsoft Dynamics CRM 2013 and Dynamics CRM Online, which can automate actions, based mainly on changing data.
System Dashboards In this lesson, learn the difference between Personal Dashboards and System Dashboards, as well as how to create a System Dashboard in Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online.