Microsoft Dynamics® CRM Training

Advanced Find AND OR Logic

Video Details
The Advanced Find tool in Microsoft Dynamics CRM Online 2011 can help you locate records based on filter criteria set by you. By default, Advanced Find applies Group AND logic to queries that include multiple filters, meaning the results are limited to only those records that pass all the filters. If you want results with records that satisfy any of the filters, you can use Group OR logic. In this video, we walk through the steps of creating a query in Advanced Find, saving it as a Personal View, and then applying Group OR logic to widen the results.

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