Microsoft Dynamics® CRM Training
Auditing User Access
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In Microsoft Dynamics CRM, Auditing is an important feature that allows users to track changes to records such as Accounts and Cases. Did you know that you could extend this feature to User access?
In this lesson, I’ll demonstrate how to audit the sign in information of users in my organization. This allows me to see when they last signed in to the organization.
To enable this feature, I navigate to Settings > System > Auditing, and then click Global Audit Settings.
The System Settings window opens. In the Auditing tab, I want to make sure the Start Auditing box is checked, and then I check the Audit user access box. I then click the OK button to close the window.
Auditing user access has been turned on. To access the login details, I click Audit Summary View.
This is the Audit Summary View grid where I can see all audit events. The ones regarding the User entity with an Operation of “Access” are the ones I am looking for. I can also use filters to find these specific events.
If I click Enable/Disable Filters, I can then click the arrow that appears in the Operation column. There, I can select “Access” so I can see the login info for users in my organization.
For more tips, tricks, and tutorials, please refer to the Success Portal or our xRM.com blog.