Microsoft Dynamics® CRM Training

Copying Addresses with a Workflow

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The new flow form experience is simple, fluid, and process-oriented. Overall, the new forms help keep records on point, and they offer a glimpse into the future of Microsoft Dynamics CRM. As with anything new, they can have a few quirks.

In this lesson, we discuss a mapping discrepancy in the new flow form for the Account entity, and demonstrate how to create a Workflow to address the issue.

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