Microsoft Dynamics® CRM Training

Create and Qualify Leads

Video Details
Leads come from a variety of sources depending on your sales and marketing processes. Your company website may generate Leads automatically, or marketing personnel might import Leads into Microsoft Dynamics CRM Online 2011 through a batch process. You can also manually create Lead records. The type of data that you capture about each Lead depends on your business’ needs and specifications. This tutorial teaches you how to manually create a lead record, and then qualify that lead.

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