Microsoft Dynamics® CRM Training

First Steps

Video Details

System administrators in Microsoft Dynamics CRM Online 2011 play a pivotal role in dictating how users in their organization will interact with the system.

There are a few things that every system administrator should do before other users start to use the application. We walk you through the process of installing the sample data so users can experiment with the system. We also expose the System Settings area where you can ensure that primary defaults such as language and currency are correct.

Topics covered also include auditing, e-mail tracking, and welcome messages.

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