Microsoft Dynamics® CRM Training

Microsoft Social Listening

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Microsoft Social Listening is a cloud-based service which searches automatically the online universe through a variety of channels for content around search topics that you supply. It then aggregates the results of these searches into a format that you can drill down on. If your company offers a product or a service, with Microsoft Social Listening, you can have your finger on the pulse of the conversation about those products and services. You can also track your competitors as well.

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