Microsoft Dynamics® CRM Training

Phone Number Formatting

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Microsoft Dynamics CRM synchronization with Microsoft Outlook allows Users to view CRM Contacts in from their email client. Users with smartphones that can connect to their Exchange server will be able to see CRM Contacts in their phone as well.

How phone numbers are entered into Microsoft Dynamics CRM directly impacts Users’ ability to call Contacts from their mobile phone.

In this lesson we discuss various formatting errors and demonstrate some solutions to working around them.

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